Story: Automating the Labeling of Review Sentences

Situations and Challenges: Labeling effort is time-consuming

You belong to the marketing department of a manufacturer that manufactures certain audio products. You analyze review statements on review sites to determine the reputation of your products. In particular, in order to analyze negative content, you collect low-rated review statements and label them by type. You share this type with your colleagues, but you also find it inefficient because it takes a few hours every week. This work itself is not fun.

Using predictive analytics: Replace labeling efforts with results from predictive analytics

  • Prepare data summarizing the review statement and the results of classification so far (You will use sample datasets in the tutorial)
  • Use Easy Predictive Analytics to predict types for review statements that have not yet been classified
  • Reduce labeling effort by relying on Easy Predictive Analytics to label review statements

Expected Effect: Reduction of labeling effort. Stabilization of classification results

You can automate the labeling of review statements to reduce effort. There were cases where the criteria for labeling differed from person to person, but automation is expected to make this more uniform.

Now let’s create a customer list based on the prediction with Easy Predictive Analytics.